Careers at Kahlo

Great Work Environment
Our family-owned and operated dealership is focused on creating a positive & supportive work environment where our employees can flourish. Our team-oriented culture makes this a dynamic and fun place to work, plus you’ll have opportunities to give back to the community at various fund-raising events throughout the year.

Benefits

• Medical, dental, vision and life insurance
• Short and long-term disability insurance
• Paid holidays & paid time off
• 5-day work week with flexible hours
• 401K Plan
• Paid training
• Commission/bonus plans
• Career growth (we prefer to promote from within)
• Fun, team environment
• Employee Discounts
• Sign-on bonus contingent on previous automotive sales experience or 3-month performance achievements

Job Responsibilities

• Provide exceptional service throughout the customer’s car buying experience.
• Become an expert in our product line-up and assist customers in selecting vehicles by asking questions and listening carefully to their responses.
• Perform high-quality and professional demonstrations of new/used vehicles.
• Test drive vehicles to demonstrate automotive features.
• Complete quotes, return email/voicemail, other administrative functions including customer credit applications and processing transaction paperwork.
• Follow up with existing and potential customers to generate leads, close sales, and gain referral business.

Qualifications

• Prior experience as a sales representative required in either automotive sales, inside sales, outside sales, retail sales, real estate, or insurance.
• Outgoing personality with expertise at developing relationships (i.e., a “people person”)
• Excellent verbal/written communication, strong negotiation and presentation skills
• Must possess the ability to “close”
• Available to work flexible hours & weekends
• Professional Appearance
• Basic MS Office knowledge; computer software and internet proficiency
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

Apply Online

• Confer with customers or service advisors to obtain descriptions of vehicle problems; discuss work to be performed and future repair requirements
• Test drive vehicles, components, and systems using diagnostic tools and special service equipment
• Perform quality inspections of vehicle repairs prior to returning the vehicle to the customer
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc
• Communicate directly with the service advisor so that customers can be informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
• Execute repairs under warranty to manufacturer specifications

Requirements

• Chrysler certifications required
• ASE certifications are ideal
• Team oriented, flexible and focused on maintaining a high level of customer service
• Must have working knowledge of shop equipment such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment, etc
• Must have a valid driver’s license
• Willing to submit to a drug screen & background check

Benefits

• Medical insurance
• Dental and vision insurance
• Life insurance
• Short and Long-term Disability Insurance
• 401K Plan
• Paid Holidays
• Paid Time Off
• Employee discounts
• Competitive salary
• Paid Training
• Flexible Work Schedule
• Saturday Lunches
• Closed on Sundays to spend time with our families

Apply Online

• Wash vehicle exteriors, wax and/or buff as needed
• Clean interior of vehicles including vacuuming, stain removal, and detailing
• Ensure a high standard of cleanliness on all new and used vehicles
• Meet deadlines and process vehicles in the order prioritized by management

Qualifications

• Experience in auto detailing
• Available to work flexible hours and weekends
• Must have a positive attitude and strong work ethic
• Steady work history
• Must thrive in a fast-paced environment
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

Benefits

• Medical insurance
• Dental and vision insurance
• Life insurance
• Short and Long-term Disability Insurance
• Employee discounts
• 401K Plan
• Paid Holidays
• Paid Time Off
• Flexible Work Schedule
• Weekly pay schedule
• Saturday Lunches
• Closed on Sunday to spend time with our families

Apply Online

Responsibilities

• Oversee the flow of the Service Drive. Ensure that customers are greeted promptly and receive exceptional customer service.
• Take ownership of the customer’s experience by carrying out any additional steps that will leave a positive impression on the customer.
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
• Answer questions about service outcome (after consulting with mechanic if necessary)
• Advise customers about warranty protections and potential cost savings
• Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

Qualifications

• Previous experience as a Service Advisor is required; Sales experience a plus
• High school diploma/GED required
• Working knowledge of automobiles and parts
• Excellent communication (in-person and phone) and organizational skills
• Ability to communicate equally well with mechanics, customers and senior management
• Strong customer service skills
• Proficiency with computers and technology
• Ability to communicate complex technical concepts to laypeople
• Must thrive in a fast-paced environment
• Available to work flexible hours & weekends
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Life Insurance
• Short and Long-term Disability Insurance
• Paid Holidays
• Paid Time Off
• Employee Discounts
• State of the art facility and technology
• Closed on Sunday to spend time with our families

Apply Online

Responsibilities
BDC Representatives are responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments, performing long-term follow-up on unsold customers (e.g., internet leads, showroom visits, and incoming calls), and logging all customer interactions in our CRM System.

• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on new and used vehicles, including available stock and product features
• Communicate effectively with internet customers and prospects either by phone, email, or text in order to build productive relationships
• Schedule appointments with interested buyers for test drives and delivery of vehicles
• Maintain an ongoing customer database to capture repeat business
• Works hard to meet performance goals set by the BDC Manager

Requirements

• Previous customer service experience required
• Previous call center, Internet sales, or sales experience a plus but not required
• Must be Internet savvy, have good computer skills and excellent organizational skills
• Requires strong communication skills in order to work most effectively with customers
• Must answer all phone calls and internet leads in a prompt, professional, and courteous manner
• Excellent follow-through and follow-up skills so that all sales leads are handled appropriately

Benefits

• Medical insurance
• Dental and vision insurance
• Life insurance
• Short and Long-term Disability Insurance
• Employee discounts
• 401K Plan
• Paid Holidays
• Paid Time Off
• Employee Discounts
• Paid Training
• Flexible Work Schedule
• Saturday Lunches
• Closed on Sunday to spend time with our families

Apply Online

Responsibilities

• Maintains the overall appearance of new and used vehicles
• Keeps new and used vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Places buyer guides and stock tags in vehicles.
• Makes key tags for vehicles
• Ensure that the lot is tidy and easily accessible to customers by cleaning driveways, sidewalks, shoveling snow.
• Other duties may be assigned by management.

Requirements

• Must be able to drive both automatic and manual transmission
• A self-motivator with strong attention to detail
• Must be able to thrive in a fast-paced environment
• Positive attitude with excellent communication skills
• Ability to take direction from management
• Strong work ethic
• Neat Appearance
• Must follow all company safety policies and procedures and immediately report any and all accidents to a manager.
• Must have a valid driver’s license with a clean driving record
• Must complete a pre-employment background screening that includes a background check and drug screen

Benefits
We offer terrific benefits including:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Life Insurance
• Short and Long-term Disability Insurance
• Paid Holidays
• Paid Time Off
• Employee Discounts
• State of the art facility and technology
• Closed on Sunday to spend time with our families

Apply Online

• Performs multi-point inspection
• Inspects fluid levels
• Replaces oil and air filters
• Checks tires, tire air pressure, and brakes; replaces tires as needed
• Performs wheel alignment
• Executes fluid flushes
• Recommends services based on findings from thorough inspection
• Completes pre-delivery inspection on new cars

Requirements

• Possess a current and valid driver’s license from Indiana
• Pass a motor vehicle report and possess an acceptable safe driving record
• Pass a criminal background check and drug screen
• Be at least 18 years of age
• Ability to drive manual transmission vehicles
• Team player focused on delivering exceptional customer service
• Prior experience as a lube technician preferred

Apply Online