2011 Dodge Journey Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2011 Dodge Journey?
The NHTSA has issued 27 recall notices affecting the 2011 Dodge Journey across electrical, air bag, steering, brake, engine, label, equipment, brake caliper, backup camera, rearview mirror, and transmission components. Key issues include cruise control software faults and powertrain module failures that can cause unintended acceleration or stalling, chafed air bag wiring that could cause unexpected deployment, power steering hose ruptures that cause loss of assist, water entry into ABS wiring that can disable ABS/ESC, engine cover detachments that risk fire, and incorrect tire placard labels. Corrective actions vary by recall: software updates, module replacements, wiring inspections and protective covers, hose and cooler replacements, ABS module repair or replacement, improved engine cover mounts, and replacement of tire placards — all performed free under manufacturer recall programs. If you want us to check your VIN and walk you through the specific recalls for your vehicle, schedule service online with Kahlo Chrysler Dodge Jeep Ram and we'll verify coverage at no charge.
How do I check if my 2011 Dodge Journey has an open recall?
You can confirm open recalls by searching your VIN at NHTSA.gov or by bringing your vehicle to our service team; Kahlo Chrysler Dodge Jeep Ram will check your VIN free of charge. To have us check it immediately and arrange any needed work, schedule service and our factory-trained technicians will run OEM diagnostics and confirm recall status using manufacturer tools. We also post current manufacturer and NHTSA recall details and offer guidance on safe steps to take — for urgent electrical-related recalls (like cruise control issues) owners are advised to stop using that feature until the fix is applied.
How much does a 2011 Dodge Journey recall repair cost?
Recall repairs are free of charge: manufacturer recall repairs are performed at no cost to the customer when completed through a certified franchise dealership like Kahlo Chrysler Dodge Jeep Ram. We use OEM parts and factory-trained technicians so the repair is covered without surprise fees; if additional non-recall maintenance is requested it will be quoted separately and we offer service financing options to pay over time. Check our current service specials for offers on unrelated maintenance and ask our advisors about available financing when you schedule appointment.
Can I get my 2011 Dodge Journey recall fixed at an independent shop or do I need a dealer?
Manufacturer recall work must be performed free of charge by authorized dealers to ensure OEM parts and correct software or module replacements; Kahlo Chrysler Dodge Jeep Ram is your certified franchise dealer for recall repairs. While an independent shop may perform some work, only a franchise dealer can get factory software flashes, replace powertrain control modules with factory programming, and document recall completion in manufacturer records at no cost to you. For safety and resale reasons we strongly recommend having recall repairs completed at an authorized dealer; to arrange a visit, please schedule service today.
How long does a 2011 Dodge Journey recall repair take?
Repair times vary by recall: many software flashes or label replacements take less than an hour, while module replacements or wiring repairs can take several hours; typical turnarounds range from under an hour to a full day. When you schedule appointment we will estimate time for the specific recall(s) affecting your 2011 Dodge Journey and provide loaner or shuttle options where available. Kahlo Chrysler Dodge Jeep Ram uses OEM diagnostic tools and factory-trained techs to expedite repairs and document completion with the manufacturer to protect your vehicle and warranty.
Does an open recall affect my 2011 Dodge Journey's trade-in or resale value?
An unresolved recall can negatively affect trade-in and resale value because dealers and buyers may require proof the recall was completed; addressing recalls protects value and buyer confidence. We document completed recall repairs in manufacturer records; get an updated service history by booking a recall repair with our parts and service team or request a trade appraisal at sell-your-car-online.htm. Resolving recalls at a certified dealer like Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN helps ensure optimal resale value, clear title records, and may be required by some insurers or state checks.
Can I fail a state inspection because of an unresolved 2011 Dodge Journey recall?
Open safety-related recalls (for example, ABS/ESC disabling or steering loss) can lead to inspection issues in some states; it's possible an inspector or regulator will require resolution before passing the vehicle. Because recalls can impact vehicle safety systems and compliance with FMVSS standards, we recommend addressing open recalls promptly at an authorized dealer to avoid inspection or registration setbacks. If you need help resolving a recall before inspection, schedule service and mention the inspection timeline — we can prioritize urgent safety repairs and offer advice on temporary precautions.
2011 Dodge Journey Recall Summary
These recall details are based on NHTSA records. To protect safety and vehicle value, contact Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN to schedule service — all manufacturer recall repairs are completed free by our factory-trained technicians using OEM parts.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

The 2011 Dodge Journey faces multiple safety-related recalls that can directly affect driver and passenger protection; the NHTSA records show issues spanning cruise control software faults that may prevent deactivation, chafed steering-wheel air bag wiring that can cause unexpected deployment, power steering return hose ruptures that cause a sudden loss of steering assist, and water intrusion into ABS wiring that can disable ABS and ESC stability systems. Ignoring these recall notices can increase the risk of a crash, injury, or vehicle fire in cases where the engine cover can detach and contact the exhaust manifold. At Kahlo Chrysler Dodge Jeep Ram we prioritize safety: our factory-trained technicians inspect, diagnose, and complete recall repairs using OEM parts and manufacturer-approved procedures at no cost to you. We will also advise on immediate precautions — for example, owners affected by cruise-control software recalls are advised to stop using cruise control until the software flash is applied. Prompt recall service protects occupants, helps preserve insurance coverage, and reduces the risk of further damage; contact our service center in Noblesville, IN to schedule service and view current offers via our service specials.

Your Certified Recall Experts

Kahlo Chrysler Dodge Jeep Ram is the local certified franchise dealer serving Noblesville, Fishers, Westfield, Carmel, and the greater Indianapolis area — we are uniquely positioned to perform recall repairs correctly and at no charge. Our service team is factory-trained on Chrysler, Dodge, Jeep and Ram vehicles and uses OEM diagnostic tools and genuine manufacturer parts to ensure every recall is resolved to factory standards. Manufacturer recall repairs frequently require specialized software flashes, powertrain control module replacements, or carefully documented wiring inspections that can only be performed and reported by an authorized dealer; independent shops cannot always execute these manufacturer updates free of charge or update factory records. When you bring your 2011 Dodge Journey to Kahlo Chrysler Dodge Jeep Ram we will verify NHTSA records, confirm the exact remedy, and complete repairs while documenting completion with the manufacturer. We also provide customer conveniences such as express check-in, a comfortable waiting area, loaner options, and service financing for any additional non-recall work — to arrange service, schedule appointment online or review our service specials.

Next Steps for Owners

If you own a 2011 Dodge Journey, the first step is to check for open recalls using your VIN at NHTSA.gov or simply bring the vehicle to Kahlo Chrysler Dodge Jeep Ram for a free VIN check. When you arrive we will run an OEM-level recall check, explain any open recalls reported by the NHTSA, and outline the corrective actions and estimated repair time. Many software-related fixes are completed quickly with a powertrain or engine control module flash, while wiring, module replacement, or brake-related repairs may take longer; typical turnaround ranges from under an hour to part-of-day depending on the remedy. Regardless of the fix, recall repairs are completed free under the manufacturer's program and include OEM parts and factory-trained technicians. Even if you are unsure whether an item is a recall, we recommend you schedule service — we will check at no charge and advise on urgency and next steps. If you need to manage costs for other maintenance, ask about our service financing options and check current service specials when booking.

Protect Your Vehicle Value

Open recalls can reduce trade-in offers and complicate private sales because many buyers and dealers will verify NHTSA records before purchase; resolving recalls at a certified dealer like Kahlo Chrysler Dodge Jeep Ram safeguards resale value and provides documented proof of manufacturer-authorized repairs. The NHTSA shows 27 recall notices affecting the Journey family across components like the braking system, steering hoses, airbags, and electrical modules — leaving these unaddressed can not only raise safety concerns but also be a negotiating point that lowers offers or delays transaction closings. To protect value, bring your 2011 Dodge Journey to our recall team for a free VIN check and documented completion. If you plan to sell or trade, use our online appraisal tool at sell-your-car-online.htm after recalling repairs are completed to get the best market value. Our technicians will ensure factory procedures are followed and that manufacturer records are updated so your vehicle’s history shows the recalls were properly fixed, increasing buyer confidence and preserving resale or trade-in value.
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Recall Summary

27 recalls found · All repairs FREE

Electrical System

FREE6 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

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Electrical System6
FREE6 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

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Air Bag3
FREE3 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Consequence

Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Corrective Action

Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

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Steering4
FREE4 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

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Brake3
FREE3 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

Consequence

If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

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Engine4
FREE4 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Consequence

If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Corrective Action

Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

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Label2
FREE2 OPEN RECALLS

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, Tire Selection and Rims for Passenger Cars.

Consequence

With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.

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Equipment1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembl

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Corrective Action

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on Product Safety Recall" for more information. Chrysler's number for this recall is T82.

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Brake Caliper1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence

A reduction of braking performance can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

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Backup Camera1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rearview Mirrors.

Consequence

A loss of image in the rearview camera while backing up can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall is expected to begin August 3, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

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Rearview Mirror1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rearview Mirrors.

Consequence

If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall is expected to begin August 3, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.

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Transmission1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Consequence

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

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