Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module (PIM") that may fail due to an overvoltage condition. If the diodes fail
2017 Chrysler Pacifica Hybrid Recall
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Frequently Asked Questions
8 common questions answered
What are the known NHTSA recalls for a 2017 Chrysler Pacifica Hybrid?
The NHTSA has issued 9 recalls affecting the 2017 Chrysler Pacifica Hybrid covering hybrid propulsion components, labels, powertrain modules, and battery connections. These recalls include issues with diodes in the Power Inverter Module that may fail (recall T34), incorrect tire placards (T37), powertrain control module software updates (U94), high-resistance 12V isolator posts and cables that could overheat (W46), control arm hardware (V15), and a voltage regulator chip in some powertrain control modules (U87). All recall details below are sourced from NHTSA records and are summarized in plain language so owners can quickly understand safety consequences and next steps.
How do I check if my 2017 Chrysler Pacifica Hybrid has an open recall?
You can check open recalls by entering your VIN at NHTSA.gov or bring the vehicle to our service drive for a free VIN check. We also offer a complimentary verification — bring your VIN or appointment and our factory-trained technicians at Kahlo Chrysler Dodge Jeep Ram will confirm any open recalls and explain required repairs. If you want immediate action, you can schedule service online and we'll confirm recall status prior to your visit.
How much does a 2017 Chrysler Pacifica Hybrid recall repair cost?
Manufacturer recall repairs for the 2017 Chrysler Pacifica Hybrid are performed free of charge at authorized dealers. All corrective actions listed by NHTSA — including software updates, label replacements, PIM/PIM reprogramming or replacement, and 12V isolator inspections or replacements — are covered by Chrysler under the recall program at no cost to you. If you need service financing for unrelated repairs, we offer service financing to help manage out-of-pocket work beyond recall coverage.
Can I get my 2017 Chrysler Pacifica Hybrid recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by a franchise dealer to ensure OEM parts, factory diagnostic tools, and manufacturer-approved procedures — we strongly recommend scheduling recall work at an authorized dealer like Kahlo Chrysler Dodge Jeep Ram. Some recalls require software reprogramming or replacement parts that are only available to factory-trained technicians with Chrysler diagnostic tools; independent shops may not have access to those remedies. To get secure, guaranteed recall repairs, schedule service with our certified team in Noblesville; all recall work is performed free by factory-trained technicians using OEM parts.
How long does a 2017 Chrysler Pacifica Hybrid recall repair take?
Repair times vary by recall: software updates and label replacements can take under an hour, while part replacements or inspections (for example PIM replacement or 12V isolator repairs) may take several hours or require parts ordering. In some cases remedy parts were unavailable at initial notices (for example the PIM remedy), so interim inspections may be performed first and a second appointment scheduled when parts arrive. If you want an accurate time estimate, schedule appointment and our service advisors will provide a timeframe and offer loaner vehicles when required; we also publicize offers via our service specials.
Does an open recall affect my 2017 Chrysler Pacifica Hybrid's trade-in or resale value?
Yes — unresolved recalls can lower trade-in and resale value because many buyers and dealers check NHTSA recall status before purchase or appraisal. Having manufacturer recall work completed at an authorized dealer like Kahlo Chrysler Dodge Jeep Ram protects vehicle value and provides documented proof that safety issues were remedied by factory-trained technicians using OEM parts. To protect value before selling or trading, use our online appraisal tool at sell your car online and schedule recall service at no cost to ensure all open recalls are closed.
Can I fail a state inspection because of an unresolved 2017 Chrysler Pacifica Hybrid recall?
State inspection rules vary, but safety-related recalls (loss of motive power, fire risk, or steering/control component failures) can affect safety inspections or lead to failed inspections in some states. Given the 2017 Chrysler Pacifica Hybrid recalls include potential loss of motive power and fire risk for certain components, you should resolve open recalls promptly to avoid inspection or registration complications. Contact our service team or schedule service and we will inspect and remedy recall items at no charge — we also offer service financing for non-recall work if needed.
2017 Chrysler Pacifica Hybrid Recall Summary
These recall entries are summarized from NHTSA records. If you own a 2017 Chrysler Pacifica Hybrid, Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN will perform all necessary recall repairs at no cost — schedule service today to protect safety, vehicle value, and compliance.
Recall Service & Dealership Highlights
Safety Risks You Can't Ignore
The 2017 Chrysler Pacifica Hybrid faces several safety-related recalls that affect critical systems and should not be delayed. NHTSA records list 9 recalls covering the hybrid propulsion system (diodes in the Power Inverter Module that can fail and cause a sudden loss of drive), powertrain control module issues that may prevent the gas engine from restarting properly, high-resistance 12V isolator posts and battery cables that can overheat and create a fire risk, incorrect tire placard labeling that could lead to overloading, and control arm hardware concerns that could separate and affect steering. Leaving these unresolved can increase the risk of crash or fire, and may affect insurance claims or state inspections. Kahlo Chrysler Dodge Jeep Ram prioritizes safety first: our factory-trained technicians perform free recall repairs with OEM parts and factory diagnostic tools. If you suspect an issue, schedule service right away — we’ll inspect, advise, and complete mandated repairs at no cost and with thorough documentation for your records.
Your Certified Recall Experts
Kahlo Chrysler Dodge Jeep Ram is the authorized franchise dealer in Noblesville, IN, with factory-certified technicians who use OEM diagnostic tools and manufacturer training to complete recall repairs correctly and quickly. When the NHTSA issues a recall, the proper remedy often includes software reprogramming, specialized module updates, or replacement of specific OEM components; only an authorized dealer has direct access to the required parts and technical bulletins. We serve Noblesville and surrounding communities including Carmel, Fishers, Westfield, and greater Indianapolis, offering comfortable service lanes, loaner vehicles where needed, and clear communication. All recall repairs for the 2017 Chrysler Pacifica Hybrid are free under Chrysler’s program — our technicians will document every step and ensure your vehicle meets manufacturer standards. If you need cost help for unrelated maintenance, we provide service financing. To get started, schedule appointment or check current offers on our service specials.
Next Steps for Owners
If you own a 2017 Chrysler Pacifica Hybrid, first check your VIN at NHTSA.gov or bring it to Kahlo Chrysler Dodge Jeep Ram for a free verification — the NHTSA lists 9 recalls that may apply. Expect some remedies to be simple (tire placard replacement or software updates), while others may require parts availability or interim inspections (for example PIM reprogramming or 12V isolator inspections); dealers will perform interim measures until final parts are delivered. When you bring your vehicle in, our process begins with a free VIN check and safety inspection, followed by transparent scheduling and estimated repair time. Typical software updates can be completed in under an hour, while module or part replacements can take longer; we’ll advise on loaner options if needed. To proceed, schedule service online or call our service team — we’ll confirm recalls, prioritize safety, and complete manufacturer-required repairs at no cost.
Protect Your Vehicle Value
Open recalls can reduce trade-in and resale value for a 2017 Chrysler Pacifica Hybrid because many buyers and dealers check NHTSA records before purchase. Having all manufacturer recall work completed by an authorized dealer like Kahlo Chrysler Dodge Jeep Ram provides documented proof of proper repairs performed by factory-trained technicians using OEM parts, which helps preserve the vehicle’s market value and buyer confidence. In some cases unresolved safety recalls can also complicate private sales, financing, and insurance transactions. If you’re preparing to sell or trade, use our online appraisal tool at sell your car online and schedule a complimentary recall inspection; repairing recalls now protects sale price and avoids last-minute negotiations or rejections by prospective buyers. We serve Noblesville, Carmel, Fishers and the greater Indianapolis area — schedule appointment to confirm and cure any open recalls today.
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Recall Summary
9 recalls found · All repairs FREE
Hybrid Propulsion System
FREE1 OPEN RECALL
Consequence
A vehicle that suddenly cannot be driven, increases the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. Remedy parts are currently unavailable. Interim notifications informing owners of the safety risk were mailed July 28, 2017. Owners will receive a second notice when the remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
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Hybrid Propulsion System1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module (PIM") that may fail due to an overvoltage condition. If the diodes fail
Consequence
A vehicle that suddenly cannot be driven, increases the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. Remedy parts are currently unavailable. Interim notifications informing owners of the safety risk were mailed July 28, 2017. Owners will receive a second notice when the remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
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Label1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, Tire Selection and Rims.
Consequence
The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.
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Powertrain Control Module1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Corrective Action
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
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Battery1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
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Battery Cable2
FREE2 OPEN RECALLS
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
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Control Arm1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Consequence
A control arm separation could increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall is expected to begin April 19, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
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Engine1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Corrective Action
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
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Electrical System1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start
Consequence
A vehicle stall can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
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