Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module (PIM") that may fail due to an overvoltage condition. If the diodes fail
2018 Chrysler Pacifica Hybrid Recall
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Frequently Asked Questions
8 common questions answered
What are the known NHTSA recalls for a 2018 Chrysler Pacifica Hybrid?
The NHTSA has issued 9 recalls affecting the 2018 Chrysler Pacifica Hybrid covering electrical, battery, control arm, labeling, and propulsion-system issues. These recalls include failures in the Power Inverter Module diodes (PIM), incorrect tire placard labels, powertrain control module software issues that can prevent engine restart, high-resistance 12V isolator post and cable problems that can overheat, and a right front lower control arm separation risk. All corrective actions are issued by FCA/Chrysler and include free dealer reprogramming, inspections, software updates, part replacements, and label replacement where required — owners will be notified by Chrysler and the NHTSA records list recall IDs such as T34, T37, U94, W46, V15, and U87.
How do I check if my 2018 Chrysler Pacifica Hybrid has an open recall?
You can check your VIN on NHTSA.gov or bring your vehicle to Kahlo Chrysler Dodge Jeep Ram for a free VIN recall check. Visit the NHTSA website and enter your 17-character VIN to see active recalls, or bring the VIN to our service center and we will confirm any open recalls at no charge and explain necessary repairs. If you want immediate service, schedule service online and our factory-trained technicians will verify recall status and advise next steps.
How much does a 2018 Chrysler Pacifica Hybrid recall repair cost?
Recall repairs for the 2018 Chrysler Pacifica Hybrid are performed free of charge by the manufacturer at certified dealers. Manufacturer recall remedies—including module reprogramming, PIM or PCM replacement, label replacement, and 12V isolator inspections or replacements—are covered at no cost to owners when performed at an authorized Chrysler dealer. While the recall work is free, Kahlo CDJR offers service financing if you choose additional non-recall maintenance; see our current service specials for savings.
Can I get my 2018 Chrysler Pacifica Hybrid recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by an authorized Chrysler franchise dealer to ensure OEM parts and factory procedures are used, and Kahlo Chrysler Dodge Jeep Ram is a certified Chrysler franchise ready to help. Independent shops cannot always access manufacturer software updates or covered parts for recalls; some recalls require module reprogramming or replacement with factory parts that only dealers can perform under the recall program. For guaranteed free recall service and proper safety compliance, schedule service with Kahlo CDJR — we use OEM diagnostic tools and factory-trained technicians.
How long does a 2018 Chrysler Pacifica Hybrid recall repair take?
Repair times vary by recall: many software updates and label replacements take under a day, while parts replacements or inspections may take longer; Kahlo CDJR provides estimated turnarounds when you schedule appointment. For example, software reprogramming of the Powertrain Control Module typically completes the same day, while replacements of a Power Inverter Module (PIM) or 12V isolator post depend on parts availability; interim inspections are available when remedies are pending. If a loaner is needed because a remedy is under development (as noted in some 12V isolator recalls), Kahlo CDJR will advise on loaner availability and timeline during check-in.
Does an open recall affect my 2018 Chrysler Pacifica Hybrid's trade-in or resale value?
An unresolved recall can harm resale or trade-in value because many buyers and dealers check NHTSA records and may discount or refuse vehicles with open safety recalls. Getting recalls addressed at an authorized dealer like Kahlo Chrysler Dodge Jeep Ram documents the repairs with OEM parts and factory service history, protecting value and simplifying trade-in or sale processes. When you're ready to trade or sell, visit our appraisal page to get a fair estimate: sell your car online, and schedule recall service first to maximize value.
Can I fail a state inspection because of an unresolved 2018 Chrysler Pacifica Hybrid recall?
Some recalls—especially those affecting emissions, engine restart, or critical steering components—can impact inspections or safety certifications depending on state rules. The 2018 Chrysler Pacifica Hybrid recalls that address engine restart failures, catalytic converter inspection, and control arm separation could affect state inspection outcomes if the defect impacts emissions or steering safety. Bring your vehicle to Kahlo CDJR for a free recall check before an inspection; our technicians will confirm recall status and complete required recall repairs so your vehicle meets state requirements.
2018 Chrysler Pacifica Hybrid Recall Summary
This summary reflects NHTSA recall records for the 2018 Chrysler Pacifica Hybrid. Kahlo Chrysler Dodge Jeep Ram recommends affected owners schedule service promptly for free factory-authorized repairs; documentation originates from NHTSA and FCA/Chrysler recall notices.
Recall Service & Dealership Highlights
Safety Risks You Can't Ignore
The safety of your family and other road users is the priority—addressing recalls promptly prevents real hazards. The 2018 Chrysler Pacifica Hybrid has NHTSA-documented recalls that affect critical systems such as the hybrid propulsion electronics (Power Inverter Module diodes), the powertrain control module that can prevent the gas engine from restarting, a potential right front lower control arm separation, and high-resistance 12V isolator post and battery cable connections that can overheat. Each of these defects can lead to a sudden loss of motive power, an increased crash risk, or, in rare cases, a fire. Ignoring a recall can also complicate insurance claims and may reduce coverage if an incident is tied to a known unaddressed safety defect. At Kahlo Chrysler Dodge Jeep Ram our factory-trained technicians prioritize safety inspections, use OEM parts, and follow manufacturer repair procedures to reduce risk. We perform recall repairs free of charge under the manufacturer program and will walk you through exactly what was done and why it matters. If you drive a 2018 Chrysler Pacifica Hybrid and live in Noblesville, Indianapolis, Carmel, Fishers, or Westfield, contact our service team immediately to schedule service and remove the hazard from your vehicle.
Your Certified Recall Experts
Choose a certified franchise dealer for recall repairs—it's the only way to guarantee OEM parts, factory diagnostics, and manufacturer-authorized procedures. Kahlo Chrysler Dodge Jeep Ram is a certified Chrysler franchise serving Noblesville, IN and surrounding communities including Indianapolis, Carmel, Fishers, Cicero, and Westfield. Our technicians are factory-trained, use Chrysler-approved diagnostic tools, and follow the exact corrective actions prescribed by FCA and the NHTSA for recalls affecting the 2018 Chrysler Pacifica Hybrid. We complete software reprogramming, replace modules when required, install waterproof gaskets for 12V isolator posts, and replace tire placard labels as specified—all at no cost under the recall program. In addition to recall repairs we offer transparent communication, OEM parts, and the option of service financing if you prefer to handle non-recall maintenance immediately. To minimize disruption, you can schedule service online and check our current service specials for additional savings. Kahlo CDJR stands behind every recall repair we perform and we document everything in your vehicle history for resale or trade-in benefits.
Next Steps — What To Do Now
If you own a 2018 Chrysler Pacifica Hybrid, start by checking your VIN on the NHTSA website or bring your vehicle to Kahlo Chrysler Dodge Jeep Ram for a complimentary recall verification. Our team will confirm if your vehicle is affected by any of the nine NHTSA-listed recalls and explain the recommended corrective actions in plain language. When you bring the vehicle in, expect an inspection and, where necessary, software updates, label replacement, or part replacement; many software and label remedies are same-day while parts-dependent repairs depend on availability. If a remedy is still pending—such as specific PIM replacement parts—we will perform interim inspections and provide a loaner vehicle when required. For convenience, you can schedule service online, and we will provide an estimated turnaround time when you check in. We also offer service financing for non-recall work so you can take care of required maintenance now and pay later. Acting promptly protects your safety and your vehicle's value—let Kahlo CDJR make the process fast, free, and thorough.
Protect Your Resale Value
Open recalls can lower trade-in and resale value because prospective buyers and dealers often review NHTSA records and may discount vehicles with unresolved safety actions. For owners of the 2018 Chrysler Pacifica Hybrid, addressing recalls protects your vehicle's marketability—completed recall repairs are logged with OEM service history and provide verifiable proof that safety issues were corrected by a certified dealer. Kahlo Chrysler Dodge Jeep Ram helps preserve value by performing recall repairs using factory parts and documented procedures. We serve Noblesville and the greater Indianapolis area and can provide a trade appraisal after recall work is completed; resolving recalls before listing or trading your vehicle removes a common contingency and often improves offers. Visit our online trade program to get started: sell your car online. If you have questions about how a specific recall (such as control arm inspection or 12V isolator repair) impacts resale, our service advisors will explain the direct benefits of recording completed manufacturer recall work in your vehicle history.
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Recall Summary
9 recalls found · All repairs FREE
Hybrid Propulsion System
FREE1 OPEN RECALL
Consequence
A vehicle that suddenly cannot be driven, increases the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. Remedy parts are currently unavailable. Interim notifications informing owners of the safety risk were mailed July 28, 2017. Owners will receive a second notice when the remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
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Hybrid Propulsion System1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module (PIM") that may fail due to an overvoltage condition. If the diodes fail
Consequence
A vehicle that suddenly cannot be driven, increases the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. Remedy parts are currently unavailable. Interim notifications informing owners of the safety risk were mailed July 28, 2017. Owners will receive a second notice when the remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
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Label1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, Tire Selection and Rims.
Consequence
The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.
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Powertrain Control Module1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Corrective Action
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
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Battery1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
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Battery Cable2
FREE2 OPEN RECALLS
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
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Control Arm1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Consequence
A control arm separation could increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall is expected to begin April 19, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
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Engine1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Corrective Action
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
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Electrical System1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start
Consequence
A vehicle stall can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
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