2020 Dodge Journey Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2020 Dodge Journey?
The NHTSA has issued 27 recall notices that relate to components affecting the 2020 Dodge Journey. Key affected systems include the electrical/cruise-control software, powertrain control module voltage regulator, air bag wiring, power steering return hose, ABS wiring intrusion, engine cover mounting, crank/cam sensors, tire placard label, certain portable fire extinguishers, rear brake caliper pistons, backup camera/rearview mirror display, and transmission pump. All recalls listed are documented in NHTSA records; Kahlo Chrysler Dodge Jeep Ram can verify your VIN and report which specific items apply to your vehicle.
How do I check if my 2020 Dodge Journey has an open recall?
Use your VIN on NHTSA.gov or bring your vehicle to our service team and we will check for free. You can also call Chrysler customer service at 1-800-853-1403 for manufacturer guidance, or contact Kahlo Chrysler Dodge Jeep Ram and we’ll run an official dealer VIN check. If you prefer an in-person inspection, schedule service online and our factory-trained technicians will verify open recalls at no charge.
How much does a 2020 Dodge Journey recall repair cost?
Recall repairs are free of charge when performed under the manufacturer’s recall program. Kahlo Chrysler Dodge Jeep Ram uses OEM parts and factory-trained technicians to complete recall work at no cost to you; we also offer service financing if you need additional services beyond the recall. Always confirm with a dealer before paying for any repair related to a recall — independent shops cannot perform free manufacturer recall repairs.
Can I get my 2020 Dodge Journey recall fixed at an independent shop or do I need a dealer?
Manufacturer recall repairs must be performed at an authorized franchise dealership to be completed free under the manufacturer's program in most cases. Kahlo Chrysler Dodge Jeep Ram is a certified Chrysler, Dodge, Jeep, and Ram franchise and is authorized to perform recall repairs using OEM diagnostics and replacement parts so the repair is documented and free. For recall work near Noblesville, IN, trust your local certified dealer to protect warranty, resale value, and safety; schedule appointment online today.
How long does a 2020 Dodge Journey recall repair take?
Repair times vary by recall but many software updates or module replacements can be completed the same day; hardware replacements may take longer. For example, cruise-control software flashes typically take under an hour while a powertrain control module replacement or ABS module service may take several hours depending on parts availability. To minimize wait time, schedule service with Kahlo Chrysler Dodge Jeep Ram and ask about current estimated turnaround and available loaner or shuttle options.
Does an open recall affect my 2020 Dodge Journey's trade-in or resale value?
Yes — unresolved recalls can reduce trade-in offers and complicate private sales because many buyers and dealers verify recall status before purchase. Resolving recalls at Kahlo Chrysler Dodge Jeep Ram with documented OEM repairs protects resale value and buyer confidence and we can provide documentation for trade-in or sale. If you are planning to sell or trade, start by getting a free recall check and then visit our trade-in page at sell-your-car-online.htm for an appraisal after recalls are cleared.
Can I fail a state inspection because of an unresolved 2020 Dodge Journey recall?
Some recalls affect safety systems required by inspection (for example, ABS or rearview cameras), and an unresolved recall can lead to inspection issues in certain states. If a recall disables ABS, ESC, backup camera, or other mandated systems, you should have the recall repaired immediately at a certified dealer to avoid inspection or registration problems. Kahlo Chrysler Dodge Jeep Ram can check your VIN and apply the necessary free corrective repairs so you pass inspection and stay safe; see our service specials for other maintenance offers.
2020 Dodge Journey Recall Summary
These recall details are sourced from NHTSA records. Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN provides free factory recall repairs using OEM parts and factory-trained technicians — schedule service today to protect safety and vehicle value.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

The 2020 Dodge Journey faces multiple safety-related recalls that can directly affect driver control and occupant protection; ignoring these notices increases the chance of crash or injury. Specific defects documented by NHTSA for Journey models include cruise-control software that can fail to disengage and may maintain speed unexpectedly, a powertrain control module voltage regulator that can cause a stall or no-start condition, airbags whose wiring can chafe and cause unexpected deployment, and a power steering return hose that can rupture after cold exposure leading to loss of steering assist. In addition, ABS wiring intrusion and ABS/ESC disabling due to water entry, engine cover detachment that could contact the exhaust manifold and create a fire risk, and brake caliper piston issues that may reduce rear braking performance are all real issues reported in NHTSA records. Kahlo Chrysler Dodge Jeep Ram prioritizes safety: our factory-trained technicians perform free recall repairs using OEM parts, document the work in manufacturer systems, and will explain any safety implications in plain language. We also note that unresolved safety recalls can affect insurance claims and coverage in some cases, so addressing them promptly is both a safety and financial imperative. If you are in Noblesville or the surrounding Indianapolis area, please schedule service immediately — we also offer service financing if you need help with additional maintenance beyond the covered recall.

Your Certified Recall Experts

Choose Kahlo Chrysler Dodge Jeep Ram for recall repairs because we are a factory-authorized franchise with direct access to manufacturer technical bulletins, OEM parts, and official dealer-level diagnostic tools. Our technicians are manufacturer-trained to the exact standards required to complete recall repairs correctly and to record them with the manufacturer so your vehicle's repair history is preserved. For owners of the 2020 Dodge Journey in Noblesville, IN and nearby towns — including Carmel, Fishers, Westfield, and Indianapolis — we provide a streamlined recall service experience: direct VIN verification, prompt parts ordering when necessary, transparent communication, and documented repairs on manufacturer systems. Recall repairs are performed at no charge; if additional non-covered maintenance is recommended, we will present options and offer service financing so you can get required work done now and pay over time. We also run periodic service specials for routine maintenance. Trust a certified dealer to protect safety, warranty, and resale value — schedule appointment with us today at Kahlo Chrysler Dodge Jeep Ram by visiting our service scheduler.

Check Your VIN Today

The first step is a VIN check — NHTSA and dealer records will show whether your 2020 Dodge Journey has open recalls and which components are affected. You can run a VIN search on NHTSA.gov or bring your vehicle to Kahlo Chrysler Dodge Jeep Ram and we will perform a complimentary dealer-level VIN check and advise next steps. If an open recall requires a software flash (for example, cruise-control or powertrain control module updates) we can usually complete the update quickly; hardware replacements such as a powertrain control module, ABS module, or transmission pump replacement may require parts but are still performed free under the recall program. When you bring the vehicle in, a service advisor will explain estimated time, whether a loaner or shuttle is available, and any documentation you will receive after repair. If you prefer to plan ahead, please schedule service online — we will verify open recalls, reserve a bay, and notify you of expected turnaround so you can minimize disruption while protecting your family and vehicle value.

Protect Your Resale Value

Unresolved recalls can reduce trade-in offers and slow private sales because many buyers and dealers verify recall status before purchase; getting recalls resolved protects the 2020 Dodge Journey's market value. Kahlo Chrysler Dodge Jeep Ram documents all manufacturer recall repairs using OEM parts and official dealer systems so you have clear proof that safety items were corrected. That documented service history often results in stronger trade-in and resale outcomes and avoids buyer renegotiation or inspection hold-ups. If you are considering selling or trading, clear recalls first — then use our online appraisal tool at sell-your-car-online.htm for a fast trade-in estimate. We also coordinate with our finance and sales teams if you choose to trade for a new or used vehicle from our inventory; visit used inventory or all inventory to browse options. Most importantly, recall repairs at a certified dealer are free — protecting both safety and value with no out-of-pocket cost for the recall itself.
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Recall Summary

27 recalls found · All repairs FREE

Electrical System

FREE6 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

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Electrical System6
FREE6 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise contro

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

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Air Bag3
FREE3 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Consequence

Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Corrective Action

Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

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Steering4
FREE4 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

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Brake3
FREE3 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

Consequence

If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

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Engine4
FREE4 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Consequence

If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Corrective Action

Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

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Label2
FREE2 OPEN RECALLS

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, Tire Selection and Rims for Passenger Cars.

Consequence

With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.

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Equipment1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembl

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Corrective Action

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on Product Safety Recall" for more information. Chrysler's number for this recall is T82.

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Brake Caliper1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence

A reduction of braking performance can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

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Backup Camera1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rearview Mirrors.

Consequence

A loss of image in the rearview camera while backing up can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall is expected to begin August 3, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

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Rearview Mirror1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rearview Mirrors.

Consequence

If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall is expected to begin August 3, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.

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Transmission1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Consequence

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

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