Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module (PIM") that may fail due to an overvoltage condition. If the diodes fail
2021 Chrysler Pacifica Recall
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Frequently Asked Questions
8 common questions answered
What are the known NHTSA recalls for a 2021 Chrysler Pacifica?
The NHTSA lists multiple recalls affecting systems such as battery, powertrain control modules, seat belts, electrical components, and more for Pacifica models related to the 2021 Chrysler Pacifica family. Summary: documented issues include high-resistance 12V isolator posts (fire risk), powertrain and PCM software faults (stall/no-start or engine restart problems), seat belt and label errors, axle/halfshaft assembly problems, and rearview/radio software bugs. At Kahlo Chrysler Dodge Jeep Ram we monitor NHTSA notices and can confirm your vehicle’s status — these repairs are performed free under the manufacturer recall program.
How do I check if my 2021 Chrysler Pacifica has an open recall?
You can check your VIN at NHTSA.gov or bring your vehicle to our service department for a free recall check. If you prefer hands-off help, call Kahlo Chrysler Dodge Jeep Ram or schedule service online and our factory-trained technicians will verify recalls and advise required next steps at no cost. We also offer service financing so you can get covered maintenance or warranty repairs now and pay later if needed.
How much does a 2021 Chrysler Pacifica recall repair cost?
Manufacturer recall repairs are free of charge to owners when performed at an authorized dealer. At Kahlo Chrysler Dodge Jeep Ram we perform all recall work using OEM parts and factory-trained technicians at zero cost to you under the recall campaign. If parts or interim measures are required (for example, loaner vehicles during extended remedies), we will explain options and available service specials service specials.
Can I get my 2021 Chrysler Pacifica recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by an authorized dealer to ensure OEM parts, correct programming, and a manufacturer-paid remedy. Kahlo Chrysler Dodge Jeep Ram is a certified Chrysler franchise dealership with factory diagnostic tools and direct access to official recall parts and software updates; independent shops cannot always access OEM recall parts or dealer-only software updates. For safety and warranty integrity, bring your 2021 Chrysler Pacifica to our certified technicians — you can schedule appointment online.
How long does a 2021 Chrysler Pacifica recall repair take?
Repair times vary by recall: some are a short software flash (30–90 minutes) while others need inspections or parts replacement and may take longer. Examples from NHTSA data: software updates for powertrain or radio can often be completed same-day; battery isolator remedies may require inspections and parts that could extend service time — Kahlo CDJR will provide an accurate estimate when you arrive. To reduce wait time, please schedule service in advance or check current offers in our service specials. Service financing is available to help with any non-recall work that you choose to add.
Does an open recall affect my 2021 Chrysler Pacifica's trade-in or resale value?
Yes. Open recalls can reduce trade-in offers and deter private buyers because many buyers and dealers check NHTSA recall status. Resolving recalls at Kahlo Chrysler Dodge Jeep Ram protects resale value and shows documented manufacturer repairs — we can provide proof of completed recall work for trade-in or sale. If you’re considering selling or trading, visit our appraisal page sell your car online and bring documentation from our service team showing recalls have been cleared.
Can I fail a state inspection because of an unresolved 2021 Chrysler Pacifica recall?
Some recalls affect safety-critical systems and may influence inspection outcomes depending on state rules and the specific defect. For instance, seat belt, brake, or lighting-related recalls cited by NHTSA could trigger inspection failures in certain states; always disclose open recalls when in doubt and let our service technicians advise you. Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN will check open recalls for free and help you schedule service to avoid inspection or safety problems; service financing is also available.
2021 Chrysler Pacifica Recall Summary
These recall summaries are based on NHTSA records. Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN performs all manufacturer recalls free of charge using factory-trained technicians and OEM parts — schedule service today to have your 2021 Chrysler Pacifica inspected and repaired.
Recall Service & Dealership Highlights
Safety Risks You Can't Ignore
The 2021 Chrysler Pacifica has multiple NHTSA-documented recall items that directly affect occupant safety and vehicle operability, and addressing them quickly is critical. Specific safety issues in the record include high-resistance 12V isolator posts that can overheat and present a fire risk, powertrain control module and engine software faults that can cause stalls or a failure-to-restart condition, seat belt buckle and stow clip defects that can prevent proper restraint use, and potential axle or control-arm separations that could cause loss of control. Ignoring these recalls increases the risk of a crash, injury, or fire, and may affect insurance claims or repair eligibility. At Kahlo Chrysler Dodge Jeep Ram our priority is safety: factory-trained technicians use OEM diagnostic tools to inspect and perform manufacturer remedies free of charge. We urge all 2021 Chrysler Pacifica owners in Noblesville, Indianapolis, Carmel, Fishers, and Westfield to act now and schedule service to protect families and vehicles. If a remedy requires parts not yet available, we will document interim precautions and provide loaner options when applicable.
Your Certified Recall Experts
Kahlo Chrysler Dodge Jeep Ram is your local certified franchise dealer for Chrysler vehicles and the authoritative source for recall repairs in Noblesville, IN. Our technicians are factory-trained and equipped with OEM tools and software updates required by the manufacturer to complete recall repairs properly. When the NHTSA identifies safety defects or required software flashes, manufacturer policy requires dealer-level repairs using genuine parts and official programming; independent shops do not always have these resources. We perform free manufacturer recall work and document each repair with OEM parts and factory procedures so your 2021 Chrysler Pacifica remains safe and maintains its factory service records. We serve Noblesville and surrounding communities including Indianapolis, Carmel, Fishers, and Westfield, and we make it convenient to resolve recalls with online scheduling, transparent timelines, and guidance about interim safety steps. To get started or to learn about current incentives and service specials, schedule service with Kahlo CDJR today; service financing is available if you need additional non-recall repairs or maintenance.
Next Steps to Get Fixed
If you own a 2021 Chrysler Pacifica, the first step is a VIN check at NHTSA.gov or a free in-dealership lookup — Kahlo Chrysler Dodge Jeep Ram will perform that check at no charge. Bring your vehicle to our service center and expect a documented inspection and next-step briefing: some recalls need only a software update (often same-day), while others require parts inspection and replacement that can extend repair time. Examples from NHTSA guidance include PCM and radio software flashes, battery isolator post inspections that may require a gasket and torque changes, and seat belt buckle replacements. If parts are not immediately available, we will explain interim safety guidance and notify you when a final remedy arrives. To minimize waiting, please schedule appointment online; we also track available manufacturer loaner policies for qualifying cases. While recall repairs are free, we offer service financing for any optional maintenance or corrective work you choose to add during the visit. Our goal is a safe, fast resolution with clear communication throughout the process.
Protect Your Vehicle Value
Unresolved recalls can lower trade-in offers and reduce buyer confidence — resolving them protects resale value and streamlines transactions. Many dealers, wholesale buyers, and private purchasers verify NHTSA recall status before bidding, and an open recall may prompt price reductions or refusals to buy. When Kahlo Chrysler Dodge Jeep Ram completes manufacturer recall repairs on your 2021 Chrysler Pacifica, we supply official documentation showing OEM parts and dealer-performed remedies, which buyers and appraisers respect. If you’re considering a trade or sale, use our appraisal tool on the sell your car online page and bring completed recall records; completing recalls often recovers a meaningful portion of value otherwise lost. We serve Noblesville and nearby markets, and our certified technicians will clear recalls quickly and for free — you can also schedule service and check our service specials for complementary offers. Service financing is available when non-recall items are recommended during inspection, giving you flexibility to protect vehicle value now.
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Recall Summary
29 recalls found · All repairs FREE
Hybrid Propulsion System
FREE1 OPEN RECALL
Consequence
A vehicle that suddenly cannot be driven, increases the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. Remedy parts are currently unavailable. Interim notifications informing owners of the safety risk were mailed July 28, 2017. Owners will receive a second notice when the remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
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Hybrid Propulsion System1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module (PIM") that may fail due to an overvoltage condition. If the diodes fail
Consequence
A vehicle that suddenly cannot be driven, increases the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. Remedy parts are currently unavailable. Interim notifications informing owners of the safety risk were mailed July 28, 2017. Owners will receive a second notice when the remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
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Label1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, Tire Selection and Rims.
Consequence
The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.
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Powertrain Control Module1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Corrective Action
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
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Battery4
FREE4 OPEN RECALLS
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
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Battery Cable2
FREE2 OPEN RECALLS
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles (PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
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Control Arm2
FREE2 OPEN RECALLS
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Consequence
A control arm separation could increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall is expected to begin April 19, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
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Engine2
FREE2 OPEN RECALLS
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Corrective Action
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
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Electrical System4
FREE4 OPEN RECALLS
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start
Consequence
A vehicle stall can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
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Radio Software1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rearview Mirrors.
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
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Axle Shaft1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Consequence
If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the Park" position. Either condition may increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.
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Transmission1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
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Ignition2
FREE2 OPEN RECALLS
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, Theft Protection.
Consequence
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
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Equipment1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembl
Consequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Corrective Action
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on Product Safety Recall" for more information. Chrysler's number for this recall is T82.
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Seat Belt3
FREE3 OPEN RECALLS
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Consequence
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Corrective Action
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
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Differential Unit1
FREE1 OPEN RECALL
Defect
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Consequence
A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
Corrective Action
VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
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Brake1
FREE1 OPEN RECALL
Defect
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, Light Vehicle Brake Systems.
Consequence
The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
Corrective Action
Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall is expected to begin July 7, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
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Rearview Camera Software1
FREE1 OPEN RECALL
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4 or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
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