2012 Ram 2500 Recall

Certified technicians, only the experts.

Don't Want To Service? Sell Us Your Car!

directions_car
location_on
Want to lookup by VIN? Click here.
Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2012 Ram 2500?
The NHTSA has issued 22 recalls affecting the 2012 Ram 2500 covering steering, airbags, electrical systems, diesel engine components and more. Key components identified include Steering (front track bar bracket welds), Air Bag systems (sensor calibration and wiring harness abrasion), Electrical/radio software vulnerabilities, Diesel fuel heater connectors, Instrument Panel lights, Alternator failures, Headlamp shutters, Turn signal indicators, and Engine covers that can trap heat. These recalls and details are documented in NHTSA records and can affect steering control, air bag deployment, remote-access security, possible fuel leaks or fire risks, and warning light operation. If you own a 2012 Ram 2500, promptly schedule service with Kahlo Chrysler Dodge Jeep Ram to confirm and resolve any open campaigns at no charge.
How do I check if my 2012 Ram 2500 has an open recall?
Use your VIN at the NHTSA recalls site (https://www.nhtsa.gov/recalls) or bring your truck to Kahlo Chrysler Dodge Jeep Ram for a free VIN check. You can also call Chrysler customer service at 1-800-853-1403 for manufacturer recall information referenced in NHTSA records. Our service team will confirm open recalls, explain the required remedy, and help you schedule service if repairs are needed. We offer service financing and pre-approval options if you need payment flexibility—visit our finance page or ask the service advisor when you arrive.
How much does a 2012 Ram 2500 recall repair cost?
Manufacturer recall repairs for the 2012 Ram 2500 are performed free of charge to the vehicle owner under the recall program. At Kahlo Chrysler Dodge Jeep Ram, recall work uses OEM parts and factory-trained technicians at no cost to you; only non-recall repairs or aftermarket equipment (like certain seat covers) may incur charges. If you have aftermarket items implicated in a recall (for example, Mopar canvas seat covers that impede air bag deployment), follow the recall instructions—Chrysler has required removal and refund in those cases.
Can I get my 2012 Ram 2500 recall fixed at an independent shop or do I need a dealer?
Recall repairs for the 2012 Ram 2500 must be completed under the manufacturer program and are safest and most reliable when performed at a certified franchise dealer like Kahlo Chrysler Dodge Jeep Ram. Franchise dealers have factory diagnostic tools, OEM parts, and manufacturer-authorized repair procedures required by Chrysler to properly remedy recall defects such as track bar reinforcement, air bag module harness repairs, and software updates. If a recall involves replacement parts or reprogramming, independent shops may not have immediate access to the correct OEM parts or campaign instructions—your local certified Ram dealer is the recommended option for free, authorized repairs.
How long does a 2012 Ram 2500 recall repair take?
Repair time varies by recall: software updates may take less than an hour, while structural or component replacements can require several hours to a day. At Kahlo Chrysler Dodge Jeep Ram we strive for quick turnaround and will give an estimated time when you schedule service; some campaigns currently require parts availability which can affect timing. If expedited service is needed for safety reasons, let our service advisors know and we will prioritize your vehicle when possible.
Does an open recall affect my 2012 Ram 2500's trade-in or resale value?
An unresolved recall can negatively affect trade-in and resale value because many buyers and dealers check NHTSA recall status before purchase. Completing recall repairs at a franchise dealer protects vehicle value and provides documented proof of corrective action; Kahlo CDJR can assist with a trade appraisal after recall work is completed—visit our trade-in page.
Can I fail a state inspection because of an unresolved 2012 Ram 2500 recall?
Some recalls (for example, a malfunctioning instrument panel warning light or turn signal indicator) can cause failures during state inspections if required safety warnings or lighting do not work. Addressing recalls at a certified dealer ensures the vehicle meets manufacturer and safety standards and reduces the risk of failing inspections.
2012 Ram 2500 Recall Summary
These recall summaries are based on NHTSA records. Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN performs all manufacturer recall work for the 2012 Ram 2500 using OEM parts and factory-trained technicians at no cost to owners. To protect safety and value, schedule service or visit our service specials at service specials.

Recall Service & Dealership Highlights

Recall Summary

22 recalls found · All repairs FREE

Steering

FREE2 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components separating from the frame.

Consequence

If the bracket components separate from the frame, the vehicle may have a reduced response to steering input, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will weld on a new track bar frame bracket or replace the frame of the vehicle, free of charge. The recall began on September 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S58.

Find Out If We Can Help

Free recall check · No appointment needed

Steering2
FREE2 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components separating from the frame.

Consequence

If the bracket components separate from the frame, the vehicle may have a reduced response to steering input, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will weld on a new track bar frame bracket or replace the frame of the vehicle, free of charge. The recall began on September 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S58.

Find Out If We Can Help

Free recall check · No appointment needed

Equipment4
FREE4 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Consequence

If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

Corrective Action

Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

Find Out If We Can Help

Free recall check · No appointment needed

Electrical3
FREE3 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Corrective Action

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Find Out If We Can Help

Free recall check · No appointment needed

Air Bag5
FREE5 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

Consequence

Air bags that unexpectedly deploy increase the risk of a crash or injury.

Corrective Action

Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

Find Out If We Can Help

Free recall check · No appointment needed

Diesel Engine2
FREE2 OPEN RECALLS

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence

If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notific

Find Out If We Can Help

Free recall check · No appointment needed

Instrument Panel1
FREE1 OPEN RECALL

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

Consequence

Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

Find Out If We Can Help

Free recall check · No appointment needed

Alternator1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

Consequence

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. Parts are not currently available. Owners will be notified of the recall on December 1, 2016. Owners will receive a second notice when remedy parts are available. Parts are expected to be available by late December 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

Find Out If We Can Help

Free recall check · No appointment needed

Headlight1
FREE1 OPEN RECALL

Defect

Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, Lamps

Consequence

Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.

Corrective Action

Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N33.

Find Out If We Can Help

Free recall check · No appointment needed

Turn Signal1
FREE1 OPEN RECALL

Defect

Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, Lamps

Consequence

Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.

Find Out If We Can Help

Free recall check · No appointment needed

Engine2
FREE2 OPEN RECALLS

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.

Consequence

The excessive heat under the engine cover may result in an under hood fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain th

Find Out If We Can Help

Free recall check · No appointment needed