2012 Ram 3500 Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2012 Ram 3500?
The NHTSA has issued 21 recalls affecting the 2012 Ram 3500, covering steering, airbags, electrical systems, diesel engine components, and more. Key components cited include front track-bar frame bracket welds (steering), aftermarket Mopar canvas seat covers (equipment) that can impede thorax airbag deployment, radios with software vulnerabilities (electrical), multiple air-bag calibration and wiring-harness issues (air bag), a 220 amp alternator that can fail (alternator), diesel fuel-heater connector overheating (diesel engine), headlamp shutter malfunction (headlight), turn-signal indicator software (turn signal), engine cover heat trapping (engine), and instrument-cluster warning-light failures (instrument panel). All of these recalls were sourced from NHTSA records; Kahlo Chrysler Dodge Jeep Ram can confirm your vehicle’s recall status and perform all manufacturer recall remedies free of charge.
How do I check if my 2012 Ram 3500 has an open recall?
You can check your VIN on NHTSA.gov or bring your VIN to Kahlo Chrysler Dodge Jeep Ram and we will check for free. Use the NHTSA VIN lookup for an official record, or call our service team so a factory-trained technician can verify open campaigns and explain required remedies. If you’d like to schedule service, we’ll confirm recalls, timing, and any parts availability at our Noblesville service center. We also offer service financing so you can get recall work completed now and pay later when applicable — but recall repairs from the manufacturer are performed at no charge to you.
How much does a 2012 Ram 3500 recall repair cost?
Manufacturer recall repairs are free of charge to the vehicle owner. All recall work listed by NHTSA is covered by the manufacturer and performed at no cost when completed at a certified franchise dealer like Kahlo Chrysler Dodge Jeep Ram; we use OEM parts and follow factory procedures. If service or related repairs outside the recall scope are needed, we’ll disclose any costs up front and present available offers or service specials. Because recall remedies are free, do not rely on third-party fixes — always bring your vehicle to an authorized dealer to ensure the official remedy is applied and documented.
Can I get my 2012 Ram 3500 recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by a certified franchise dealer to guarantee OEM parts, factory diagnostic tools, and manufacturer training—Kahlo Chrysler Dodge Jeep Ram is a certified Ram dealer in Noblesville, IN. Independent shops cannot always access manufacturer-only parts, software updates, or complete documented warranty/recall remedies; for example, ECU or central body controller reprogramming for headlamp and turn-signal recalls requires dealer tools or official USB updates provided by the manufacturer. To protect safety and vehicle value, schedule a dealer appointment — schedule service online now. Our factory-trained technicians use OEM diagnostics and will perform the free remedy while logging the repair with the manufacturer and NHTSA records.
How long does a 2012 Ram 3500 recall repair take?
Repair times vary by campaign: a software update or reinforcement bracket can take under an hour, while alternator or frame replacement may take longer and depend on parts availability. At Kahlo Chrysler Dodge Jeep Ram our service team prioritizes safety repairs; typical turnarounds for software updates, sensor recalibrations, or reinforcement-bracket installs are same-day or next-day when parts are in stock. For repairs requiring special parts (for example, the 220 amp alternator replacement), we’ll provide an estimated timeline and notify you when parts arrive. You can schedule appointment online. We also offer courtesy notifications, digital check-in, and service financing where eligible so you can plan around the repair with minimal disruption.
Does an open recall affect my 2012 Ram 3500's trade-in or resale value?
Yes—open recalls can reduce buyer confidence and may lower trade-in or resale value if left unresolved. Many dealers and private buyers check NHTSA records; unresolved safety recalls such as steering bracket weld issues or airbag calibration problems may be seen as safety liabilities. By completing free recall repairs at Kahlo Chrysler Dodge Jeep Ram you receive documented proof the remedy was completed, which protects resale and appraisal value. Visit our trade-in appraisal page when you’re ready. Resolving recalls promptly also helps with financing and insurance underwriting because many lenders and insurers require all safety recalls to be addressed before completing transactions.
Can I fail a state inspection because of an unresolved 2012 Ram 3500 recall?
Some recalls affect safety systems that could cause a vehicle to fail inspection in certain states if the issue impairs required safety functions. For example, instrument-cluster warning lights or turn-signal malfunctions cited by NHTSA can influence inspection outcomes in jurisdictions that verify these systems; to avoid inspection failure or registration delays, have your vehicle checked and let Kahlo Chrysler Dodge Jeep Ram perform the free recall service if an open campaign is confirmed. You can schedule service online. We also maintain records of completed recall repairs which can support inspections, title transfers, and resale processes.
2012 Ram 3500 Recall Summary
All recall information above is drawn from NHTSA records. To protect your safety and preserve vehicle value, contact Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN to schedule service for any open recall on your 2012 Ram 3500. Recall repairs are performed free by factory-trained technicians using OEM parts.

Recall Service & Dealership Highlights

Recall Summary

21 recalls found · All repairs FREE

Steering

FREE3 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components separating from the frame.

Consequence

If the bracket components separate from the frame, the vehicle may have a reduced response to steering input, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will weld on a new track bar frame bracket or replace the frame of the vehicle, free of charge. The recall began on September 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S58.

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Steering3
FREE3 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components separating from the frame.

Consequence

If the bracket components separate from the frame, the vehicle may have a reduced response to steering input, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will weld on a new track bar frame bracket or replace the frame of the vehicle, free of charge. The recall began on September 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S58.

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Equipment3
FREE3 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Consequence

If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

Corrective Action

Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

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Electrical3
FREE3 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Corrective Action

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

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Air Bag5
FREE5 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

Consequence

Air bags that unexpectedly deploy increase the risk of a crash or injury.

Corrective Action

Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

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Alternator1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

Consequence

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. Parts are not currently available. Owners will be notified of the recall on December 1, 2016. Owners will receive a second notice when remedy parts are available. Parts are expected to be available by late December 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

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Diesel Engine2
FREE2 OPEN RECALLS

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence

If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notific

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Headlight1
FREE1 OPEN RECALL

Defect

Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, Lamps

Consequence

Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.

Corrective Action

Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N33.

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Turn Signal1
FREE1 OPEN RECALL

Defect

Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, Lamps

Consequence

Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.

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Engine1
FREE1 OPEN RECALL

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.

Consequence

The excessive heat under the engine cover may result in an under hood fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain th

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Instrument Panel1
FREE1 OPEN RECALL

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

Consequence

Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

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