2014 Ram Promaster Cargo Van Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2014 Ram Promaster Cargo Van?
The NHTSA has issued 15 recalls affecting the 2014 Ram Promaster Cargo Van, covering transmission, trailer brake lighting, ignition, airbags, TPMS, head restraints, electrical corrosion, brakes, accelerator pedal and related software issues. Key issues include transmission unexpected shift-to-neutral (multiple transmission recalls), trailer tow light module software errors that can disable trailer brake lights, and potential water intrusion that can corrode electrical connectors. All recall repairs are performed free of charge by the manufacturer at certified dealers like Kahlo Chrysler Dodge Jeep Ram.
How do I check if my 2014 Ram Promaster Cargo Van has an open recall?
You can check your VIN at NHTSA.gov or bring your vehicle to our service department and we will check free of charge. If you prefer a hands-on option, call Kahlo Chrysler Dodge Jeep Ram or bring your vehicle to our service center; we will verify recalls and explain required repairs. To quickly schedule service and a VIN recall check, use our online scheduler or call the shop—recall repairs are free.
How much does a 2014 Ram Promaster Cargo Van recall repair cost?
Manufacturer recall repairs for the 2014 Ram Promaster Cargo Van are performed free of charge to the vehicle owner. Kahlo Chrysler Dodge Jeep Ram handles all authorized warranty and recall work with OEM parts and factory-trained technicians, so there is no out-of-pocket cost for the recall remedy. If additional service unrelated to the recall is required, we will explain any charges up front and you can ask about service financing or current service specials.
Can I get my 2014 Ram Promaster Cargo Van recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by an authorized dealer to ensure OEM parts and the correct software or procedure are used, and Kahlo Chrysler Dodge Jeep Ram is a certified franchise dealer for Ram recall work. Independent shops may not have manufacturer-specific software, calibration tools, or access to free OEM repair parts required for some recall remedies such as module reprogramming or transaxle wiring harness replacements. Visit our service center to schedule service—we provide factory-trained technicians, OEM parts, and free recall repairs backed by the manufacturer.
How long does a 2014 Ram Promaster Cargo Van recall repair take?
Repair time varies by recall: simple software updates or connector relocations can take under an hour, while component replacements like transmission pump or head restraints may require longer. Typical NHTSA-listed recall work at Kahlo Chrysler Dodge Jeep Ram averages from one hour to a full day depending on parts availability and the specific remedy. To confirm expected turnaround and schedule an appointment, contact our service team; we also list current service specials that may speed your visit.
Does an open recall affect my 2014 Ram Promaster Cargo Van's trade-in or resale value?
An unresolved recall can negatively affect resale and trade-in value because buyers and dealers often verify recall status before purchase or appraisal. Completing recall repairs at Kahlo Chrysler Dodge Jeep Ram protects resale value, ensures the vehicle is safe, and removes obstacles during trade-in or private sale. If you plan to trade your vehicle, visit our trade-in page to start an appraisal: sell your car online.
Can I fail a state inspection because of an unresolved 2014 Ram Promaster Cargo Van recall?
Some recalls affect safety systems that can cause inspection failures, such as brakes, lighting, airbags, or TPMS; unresolved recalls may cause noncompliance during inspections. Addressing NHTSA recalls at a certified dealer like Kahlo Chrysler Dodge Jeep Ram reduces the risk of inspection failure and ensures all safety systems meet federal and state requirements. If you need service financing to complete required repairs, ask our service advisors about payment options when you schedule service.
2014 Ram Promaster Cargo Van Recall Summary
These summaries reflect NHTSA records. To protect safety and resale value, contact Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN to schedule service—recall repairs are performed free by factory-trained technicians using OEM parts.

Recall Service & Dealership Highlights

Recall Summary

15 recalls found · All repairs FREE

Transmission

FREE4 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Consequence

If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Corrective Action

Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

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Transmission4
FREE4 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Consequence

If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Corrective Action

Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

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Brake Light3
FREE3 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) nu

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

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Ignition1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster vans manufactured October 1, 2014, to June 17, 2015. The affected vehicles have an ignition switch that may have an intermittent loss of electrical contact.

Consequence

An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R64.

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Air Bag1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster City vehicles manufactured November 6, 2014, to March 17, 2015. The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 214, Side Impact Protection.

Consequence

In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury.

Corrective Action

Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. The recall began on May 6, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R19.

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Tire Pressure Monitoring Systems1
FREE1 OPEN RECALL

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the

Consequence

If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P62.

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Head Restraint1
FREE1 OPEN RECALL

Defect

Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, Head Restraints.

Consequence

If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.

Corrective Action

Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.

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Electrical System1
FREE1 OPEN RECALL

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.

Consequence

This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.

Corrective Action

Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P32.

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Brake1
FREE1 OPEN RECALL

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through November 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.

Consequence

Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P03.

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Accelerator Pedal1
FREE1 OPEN RECALL

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.

Consequence

A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.

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Software1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram ProMaster vans manufactured October 21, 2015, to December 17, 2015 and equipped with 3.0L diesel engines. If the driver has disabled the electronic stability control (ESC) system, the system is required to be reactivated the next time the vehicle is started. The recalled vehicles have an Anti-Lock Brake System (ABS) control module that may not reset the ESC to active status when the key is turned off and back on quickly. As such, these vehicl

Consequence

Operating the vehicle with the ESC off may increase the risk of a crash.

Corrective Action

FCA will notify owners, and dealers will the update ABS control module software, free of charge. The recall began March 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S04.

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