12 common questions answered
The 2016 Ram Promaster Cargo Van 1500 Low Roof has multiple NHTSA-documented recalls that represent real safety risks if left unaddressed. Examples include transmission issues that can cause an unexpected shift to neutral or loss of hydraulic pressure, which can result in a sudden loss of motive power and increase the risk of a crash. There are also recalls affecting the trailer tow lighting control module that can prevent trailer brake lights from illuminating, ignition switch contacts that can intermittently fail and cause stalling or loss of airbags and ABS, and side air bag inflatable curtains reported to possibly not deploy. At Kahlo Chrysler Dodge Jeep Ram we prioritize safety: our factory-trained technicians use OEM parts and manufacturer diagnostics to ensure each recall repair is completed to factory standards and documented with the manufacturer. Ignoring recall notifications can jeopardize driver and occupant safety, complicate insurance claims, and reduce resale value. If you own a 2016 Ram Promaster Cargo Van 1500 Low Roof, bring it to our Noblesville service center for a free recall check and repair; you can schedule service online today and ask about our current service specials.
Kahlo Chrysler Dodge Jeep Ram is a certified franchise dealership serving Noblesville, Indianapolis, Fishers, Carmel, Westfield, and the surrounding communities. When it comes to recall repairs for the 2016 Ram Promaster Cargo Van 1500 Low Roof, you want the dealer who has factory-trained technicians, OEM parts, and the exact diagnostic tools that the manufacturer specifies. Our technicians are trained to follow the manufacturer service procedures and to log recall repairs with the factory so the repair is tracked and recorded under the official program. All manufacturer recall work is free of charge; our service advisors will explain the required corrective action, estimate the turnaround time, and coordinate parts or software updates as needed. We also provide transparent documentation for your records and trade-in needs. Schedule a convenient time with our service team to get your recall work completed correctly and quickly — schedule appointment now and check our service specials for added convenience and savings.
If you suspect your 2016 Ram Promaster Cargo Van 1500 Low Roof may be affected, the first step is to verify using your VIN at NHTSA.gov or to contact Kahlo Chrysler Dodge Jeep Ram for a complimentary VIN check. When you bring the vehicle to our service department we will confirm open recalls, explain the corrective action, and provide a time estimate — many software updates and module replacements are same-day, while parts replacements may take longer depending on availability. We handle the entire recall repair process under the manufacturer program at no charge and use OEM parts and factory diagnostic equipment to ensure the repair meets the manufacturer\'s standards. If you are unsure whether your van has an open recall, we will check for free and advise whether immediate service is recommended. To make recall repairs even easier, we offer appointment scheduling online and service financing options via our dealer finance form so you can get necessary repairs now and pay later; schedule service or review our service specials before you come in.
An unresolved recall can negatively affect the trade-in and resale value of your 2016 Ram Promaster Cargo Van 1500 Low Roof because many dealerships, private buyers, and inspectors verify recall status before purchase. Completing recall repairs at an authorized franchise dealer like Kahlo Chrysler Dodge Jeep Ram ensures the repair is documented with the manufacturer and performed with OEM parts by factory-trained technicians, which reassures prospective buyers and can improve resale outcomes. We also provide paperwork showing completed manufacturer recall repairs that you can present to buyers or trade-in appraisers. If you\'re preparing to sell or trade your vehicle, resolving open recalls is a straightforward way to protect its market value and avoid last-minute negotiation issues. Visit our trade-in page to get started with an appraisal and ask our service team to confirm any open recalls during the process; you can start a trade-in appraisal and schedule appointment for recall repairs.
15 recalls found · All repairs FREE
Defect
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Corrective Action
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
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Defect
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Corrective Action
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
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Defect
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) nu
Consequence
Trailer brake lights that are inoperative can increase the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
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Defect
Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster vans manufactured October 1, 2014, to June 17, 2015. The affected vehicles have an ignition switch that may have an intermittent loss of electrical contact.
Consequence
An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R64.
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Defect
Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster City vehicles manufactured November 6, 2014, to March 17, 2015. The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 214, Side Impact Protection.
Consequence
In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury.
Corrective Action
Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. The recall began on May 6, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R19.
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Defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the
Consequence
If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P62.
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Defect
Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, Head Restraints.
Consequence
If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
Corrective Action
Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.
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Defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
Consequence
This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
Corrective Action
Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P32.
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Defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through November 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.
Consequence
Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P03.
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Defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.
Consequence
A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.
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Defect
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram ProMaster vans manufactured October 21, 2015, to December 17, 2015 and equipped with 3.0L diesel engines. If the driver has disabled the electronic stability control (ESC) system, the system is required to be reactivated the next time the vehicle is started. The recalled vehicles have an Anti-Lock Brake System (ABS) control module that may not reset the ESC to active status when the key is turned off and back on quickly. As such, these vehicl
Consequence
Operating the vehicle with the ESC off may increase the risk of a crash.
Corrective Action
FCA will notify owners, and dealers will the update ABS control module software, free of charge. The recall began March 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S04.
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