2018 Ram 2500 Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2018 Ram 2500?
The NHTSA database lists 22 recalls that affect the 2018 Ram 2500 across steering, air bag, electrical, diesel engine, instrument panel, alternator, headlight, turn signal, and engine systems. These recalls include potential steering bracket weld failures, air bag sensor or wiring issues, software vulnerabilities in radios, overheating diesel fuel heater connectors, instrument cluster warning light failures, alternator failures, headlamp shutter problems, and engine cover/ECM issues; Kahlo Chrysler Dodge Jeep Ram can check your VIN and explain any specific campaigns.
How do I check if my 2018 Ram 2500 has an open recall?
You can check your VIN at NHTSA.gov or bring your vehicle to Kahlo Chrysler Dodge Jeep Ram and we will confirm open recalls for free. If you prefer immediate service, schedule service online and our factory-trained technicians will verify recall status and advise on next steps.
How much does a 2018 Ram 2500 recall repair cost?
Manufacturer recall repairs are performed at no charge to the customer—recall remedies are free under the manufacturer's program. Kahlo Chrysler Dodge Jeep Ram uses OEM parts and factory-trained technicians to perform free recall repairs; we also offer service financing to help with non-recall maintenance if needed.
Can I get my 2018 Ram 2500 recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed at a certified franchise dealer to ensure OEM procedures and parts; Kahlo Chrysler Dodge Jeep Ram is an authorized Chrysler, Dodge, Jeep, Ram dealer and the safest choice for recall work. An independent shop cannot always obtain manufacturer parts or perform warranty-verified recall procedures; bring your vehicle to our Noblesville service center for proper recall repair and documentation.
How long does a 2018 Ram 2500 recall repair take?
Repair time varies by campaign: software updates can take under an hour while mechanical repairs like welding or part replacement may require several hours to a day. Please schedule appointment so we can estimate turnaround and provide loaner or shuttle options when available; check our current service specials for added convenience.
Does an open recall affect my 2018 Ram 2500's trade-in or resale value?
Open recalls can reduce buyer confidence and may lower trade-in and resale value until completed at a certified dealer. Resolving recalls at Kahlo Chrysler Dodge Jeep Ram protects your vehicle value and we can complete documentation for trade-in—visit our trade-in page to get an appraisal at https://www.hellokahlo.com/sell-your-car-online.htm.
Can I fail a state inspection because of an unresolved 2018 Ram 2500 recall?
Some recalls affect safety systems required by state inspections and could cause failure if unaddressed; it depends on the specific recall component (e.g., lighting, airbags, ECM). We recommend confirming recall status before inspection—Kahlo Chrysler Dodge Jeep Ram will check your VIN and perform any required recall work for free to help you pass inspection.
2018 Ram 2500 Recall Summary
The National Highway Traffic Safety Administration (NHTSA) records used above show 22 recalls affecting the 2018 Ram 2500. For verified, free recall repair at a certified franchise dealer, schedule service with Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN.

Recall Service & Dealership Highlights

Recall Summary

22 recalls found · All repairs FREE

Steering

FREE2 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components separating from the frame.

Consequence

If the bracket components separate from the frame, the vehicle may have a reduced response to steering input, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will weld on a new track bar frame bracket or replace the frame of the vehicle, free of charge. The recall began on September 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S58.

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Steering2
FREE2 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components separating from the frame.

Consequence

If the bracket components separate from the frame, the vehicle may have a reduced response to steering input, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will weld on a new track bar frame bracket or replace the frame of the vehicle, free of charge. The recall began on September 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S58.

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Equipment4
FREE4 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Consequence

If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

Corrective Action

Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

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Electrical3
FREE3 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Corrective Action

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

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Air Bag5
FREE5 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

Consequence

Air bags that unexpectedly deploy increase the risk of a crash or injury.

Corrective Action

Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

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Diesel Engine2
FREE2 OPEN RECALLS

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence

If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notific

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Instrument Panel1
FREE1 OPEN RECALL

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

Consequence

Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

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Alternator1
FREE1 OPEN RECALL

Defect

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

Consequence

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. Parts are not currently available. Owners will be notified of the recall on December 1, 2016. Owners will receive a second notice when remedy parts are available. Parts are expected to be available by late December 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

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Headlight1
FREE1 OPEN RECALL

Defect

Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, Lamps

Consequence

Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.

Corrective Action

Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N33.

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Turn Signal1
FREE1 OPEN RECALL

Defect

Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, Lamps

Consequence

Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.

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Engine2
FREE2 OPEN RECALLS

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.

Consequence

The excessive heat under the engine cover may result in an under hood fire.

Corrective Action

Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain th

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