2020 Ram Promaster City Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2020 Ram Promaster City?
The NHTSA has issued 2 recalls affecting the 2020 Ram Promaster City related to the trailer tow lighting control module. Issue summary: both recalls report a software error in the Trailer Tow Lighting Control Module that can prevent trailer brake lights from illuminating when the vehicle brakes are applied, increasing crash risk. Corrective action: Chrysler (FCA US LLC) will replace the Trailer Tow Light Control Module at no charge to owners; the recall is identified as S22 and owners may contact Chrysler customer service at 1-800-853-1403 for details.
How do I check if my 2020 Ram Promaster City has an open recall?
You can check your vehicle’s recall status by entering your VIN at NHTSA.gov or by contacting Kahlo Chrysler Dodge Jeep Ram's service team. Bring your VIN to our service drive and our factory-trained technicians will confirm open recalls at no charge and advise next steps; you can also schedule service online for a VIN check. We also offer service financing so you can get required work done now and pay later if additional, non-recall work is needed.
How much does a 2020 Ram Promaster City recall repair cost?
Manufacturer recall repairs are free of charge when performed at an authorized dealership. The specific recalls affecting the 2020 Ram Promaster City require replacement of the Trailer Tow Light Control Module and Chrysler will cover parts and labor under the recall program. If you see additional non-recall issues during inspection, ask our service advisor about available promotions on our service specials and our service financing options.
Can I get my 2020 Ram Promaster City recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by an authorized franchise dealer to ensure OEM parts and manufacturer procedures are used; for safety and warranty compliance you should visit a certified dealer like Kahlo Chrysler Dodge Jeep Ram. Our dealership uses OEM parts, manufacturer diagnostic tools, and factory-trained technicians to perform recall repairs correctly and document completion with the manufacturer. If cost is a concern, recall repairs are free; for unrelated repairs we offer service financing and current service specials to help manage expenses.
How long does a 2020 Ram Promaster City recall repair take?
Most trailer-lighting module replacements for the 2020 Ram Promaster City can be completed in a few hours, but exact time depends on parts availability and shop schedule. When you schedule service with Kahlo CDJR in Noblesville, IN, we provide a clear estimate for turnaround and will contact you if additional time is needed. If parts are temporarily unavailable our service team will notify you immediately and offer loaner options or next-available appointments; we also document completed recall repairs for your records and the manufacturer.
Does an open recall affect my 2020 Ram Promaster City's trade-in or resale value?
Yes—an unresolved manufacturer recall can negatively impact trade-in value and buyer confidence because many buyers and dealers check NHTSA records before purchase. Having the recall work completed at Kahlo Chrysler Dodge Jeep Ram and documented with OEM paperwork protects resale value and provides buyer assurance that factory-corrective work was completed for the 2020 Ram Promaster City. To protect value, you can get the recall resolved and then visit our trade-in appraisal page at sell-your-car-online.htm for a prompt appraisal.
Can I fail a state inspection because of an unresolved 2020 Ram Promaster City recall?
Open recalls can cause inspection failures if the recalled item affects required safety systems; in this case the trailer brake lighting issue may cause lighting-related inspection problems if the vehicle tows a trailer. State inspection rules vary by state, but resolving recall S22 at an authorized dealer like Kahlo CDJR in Noblesville, IN ensures the repair is done per manufacturer guidelines and can prevent inspection or registration holds. Contact our service department or schedule service to confirm recall status and avoid potential inspection or insurance complications; we also provide service financing if needed.
2020 Ram Promaster City Recall Summary
These recall entries are sourced from NHTSA records; if your 2020 Ram Promaster City is affected, contact Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN to schedule service and complete the free recall repair with factory-trained technicians and OEM parts.

Recall Service & Dealership Highlights

Recall Summary

2 recalls found · All repairs FREE

Brake Light

FREE2 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) nu

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

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Brake Light2
FREE2 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) nu

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Find Out If We Can Help

Free recall check · No appointment needed