2021 Ram Promaster City Recall

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Frequently Asked Questions

Frequently Asked Questions

11 common questions answered

What are the known NHTSA recalls for a 2021 Ram Promaster City?
The NHTSA has issued 2 recalls affecting the 2021 Ram Promaster City, both related to the Trailer Tow Lighting Control Module that can prevent trailer brake lights from illuminating during braking. Component affected: Brake Light (Trailer Tow Lighting Control Module). Consequence: Inoperative trailer brake lights can increase the risk of a crash; the NHTSA record notes potential noncompliance with FMVSS lighting requirements. Corrective action: Dealers will replace the Trailer Tow Light Control Module free of charge under the manufacturer's recall program; Chrysler recall number S22 and customer service is 1-800-853-1403.
How do I check if my 2021 Ram Promaster City has an open recall?
Use your VIN on NHTSA.gov or bring your VIN to our service team and we will check for free. You can also contact Kahlo Chrysler Dodge Jeep Ram in Noblesville and our service advisors will verify recall status at no charge. If you prefer to come in, schedule service online and we will confirm open recalls when you arrive. Checking via NHTSA provides federal recall detail; our technicians will confirm eligibility and arrange the free repair if required.
How much does a 2021 Ram Promaster City recall repair cost?
Manufacturer recall repairs are free to the vehicle owner and covered by the manufacturer. The replacement of the Trailer Tow Light Control Module related to the Brake Light recalls is completed at no cost under the Chrysler recall program (recall S22). At Kahlo Chrysler Dodge Jeep Ram we use OEM parts and factory-trained technicians to perform this work free of charge; contact our service center if you have questions or to schedule appointment. We also offer service financing if you need other non-recall maintenance or repairs so you can get work done now and pay later.
Can I get my 2021 Ram Promaster City recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by an authorized dealer to ensure OEM parts, factory diagnostics, and warranty traceability — a franchise dealer is the recommended and safe choice. Kahlo Chrysler Dodge Jeep Ram is a certified franchise dealer with factory-trained technicians and OEM diagnostic tools required to perform Chrysler recall repairs correctly. Independent shops may not have the specific replacement modules, programming tools, or manufacturer procedures required for a compliant recall repair. For guaranteed free recall service and proper documentation, schedule service with our certified technicians in Noblesville, IN.
How long does a 2021 Ram Promaster City recall repair take?
Most Trailer Tow Lighting Control Module replacement work for these recalls can be completed within a few hours, but exact times vary by dealer workload and parts availability. At Kahlo Chrysler Dodge Jeep Ram we aim for quick turnaround and will give you an accurate estimate when you schedule service. If a replacement module must be ordered, our service team will notify you and provide next-steps and an estimated completion time. We offer service specials and complimentary recall checks so you can plan your visit efficiently; see our service specials for current offers.
Does an open recall affect my 2021 Ram Promaster City's trade-in or resale value?
Yes — unresolved recalls can negatively affect trade-in offers and resale value because many dealers and buyers check NHTSA records and will factor open recalls into pricing decisions. Resolving recalls at a certified dealer like Kahlo Chrysler Dodge Jeep Ram ensures documented proof of repair and protects resale value for buyers in Noblesville, Indianapolis, Carmel, and surrounding areas. If you plan to sell or trade your vehicle, get recalls addressed at our dealership before listing and use our online appraisal at sell your car online to show completed recall repairs. Timely recall completion preserves value and safety; schedule an appointment now to have open recalls inspected and remedied free of charge.
Can I fail a state inspection because of an unresolved 2021 Ram Promaster City recall?
Unresolved recalls can cause inspection failures in some states if the recall affects required safety systems — in this case, trailer brake lights are a safety concern noted by the NHTSA. The Trailer Tow Lighting Control Module defect cited by NHTSA can prevent trailer brake lights from illuminating, which could be flagged during inspections involving trailer towing equipment. Kahlo Chrysler Dodge Jeep Ram can perform the free recall repair to ensure your vehicle meets safety and inspection standards; schedule service today. We also provide service financing for non-recall items and will document recall completion so you carry proper records for inspections and resale.
Safety Risks You Can't Ignore
The safest step you can take as an owner is to address recalls immediately; for the 2021 Ram Promaster City the NHTSA lists two recalls tied to the Trailer Tow Lighting Control Module that can prevent trailer brake lights from illuminating during brake actuation. When trailer brake lights are inoperative, other drivers may not receive essential braking cues, which raises the risk of rear-end collisions and serious injury. Ignoring a recall can also affect insurance claims and inspections—some insurers or state inspection programs may reduce coverage or flag a vehicle when known safety defects are unaddressed. At Kahlo Chrysler Dodge Jeep Ram our factory-trained technicians prioritize safety. We use OEM replacement modules and manufacturer procedures to ensure the repair restores the lighting system to specification. The repair for the identified Trailer Tow Lighting Control Module is performed free of charge under the manufacturer recall program; to protect yourself and other road users in Noblesville, Indianapolis, Carmel, Fishers, and neighboring communities, please schedule service at our certified service center today. We will perform a no-cost verification and, if eligible, complete the remedial work promptly and document the repair so records are available for insurance or resale purposes.
Your Certified Recall Experts
Kahlo Chrysler Dodge Jeep Ram is your local certified Ram dealer in Noblesville, IN, offering factory-trained technicians, OEM diagnostic tools, and genuine parts required to resolve recall work correctly. For the 2021 Ram Promaster City recalls listed by the NHTSA, replacement of the Trailer Tow Light Control Module requires proper programming and verification using manufacturer tools—services that only a certified franchise dealer can reliably provide. Our service technicians follow Chrysler procedures, document recall completion, and ensure your vehicle is returned to its full safety specification. Choosing Kahlo Chrysler Dodge Jeep Ram means you receive the assurance of dealer-level quality, a documented free recall repair, and the convenience of local service near me in Noblesville and surrounding communities. We also offer service financing for non-recall maintenance, transparent communication, and helpful customer service so your visit is efficient and stress-free. To check eligibility and arrange free recall work, schedule appointment with our service team or review current incentives in our service specials to maximize your visit.
Check Your VIN Today
If you are unsure whether your vehicle is affected, you can check by entering your VIN at NHTSA.gov or by bringing your VIN to Kahlo Chrysler Dodge Jeep Ram for a free recall inquiry. For the 2021 Ram Promaster City, NHTSA records show two recalls tied to the Trailer Tow Lighting Control Module; our service advisors will verify eligibility and explain the next steps. When you arrive, our technicians will inspect the vehicle, confirm the recall, and schedule the free module replacement if required. Typical module replacement times are short when parts are available, but we will provide an estimated completion time based on current shop volume. Scheduling in advance helps us serve you faster—please schedule service online and we will prepare parts and technicians before your arrival. We also support service financing for any additional non-recall work you may choose, and we maintain thorough documentation of recall completion so you have the records needed for resale, inspection, or insurance purposes. Whether you're located in Noblesville, Carmel, Fishers, Indianapolis, or nearby towns, our team is ready to verify your VIN and complete any necessary free recall work with OEM precision.
Protect Your Resale Value
Open recalls can reduce trade-in offers and slow the sale of a vehicle because many dealers and private buyers verify NHTSA records before purchase. For the 2021 Ram Promaster City, having the Trailer Tow Lighting Control Module recall addressed by an authorized dealer like Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN preserves the vehicle's value and provides buyers confidence with documented repairs. Resolving recalls at a certified franchise dealer ensures OEM parts, factory procedures, and official documentation—important proof for resale, auctions, or trade appraisal processes. If you plan to trade in or sell, start by having us check your VIN and complete any required free recalls; then use our online appraisal tools at sell your car online to see current trade estimates with recall completion recorded. We also provide guidance on how recall documentation is presented to prospective buyers and trade evaluators. Scheduling is simple—schedule service to have recalls inspected and repaired free of charge, and consult our service team about how completed recall repairs improve marketability and resale price in Noblesville and the greater Indianapolis area. These recall entries are sourced from NHTSA records. If your 2021 Ram Promaster City is affected, recall repairs are free and should be completed at a certified dealer. To arrange prompt, documented service with OEM parts and factory-trained technicians, schedule service at Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN today.

Safety Risks You Can't Ignore

The safest step you can take as an owner is to address recalls immediately; for the 2021 Ram Promaster City the NHTSA lists two recalls tied to the Trailer Tow Lighting Control Module that can prevent trailer brake lights from illuminating during brake actuation. When trailer brake lights are inoperative, other drivers may not receive essential braking cues, which raises the risk of rear-end collisions and serious injury. Ignoring a recall can also affect insurance claims and inspections—some insurers or state inspection programs may reduce coverage or flag a vehicle when known safety defects are unaddressed. At Kahlo Chrysler Dodge Jeep Ram our factory-trained technicians prioritize safety. We use OEM replacement modules and manufacturer procedures to ensure the repair restores the lighting system to specification. The repair for the identified Trailer Tow Lighting Control Module is performed free of charge under the manufacturer recall program; to protect yourself and other road users in Noblesville, Indianapolis, Carmel, Fishers, and neighboring communities, please schedule service at our certified service center today. We will perform a no-cost verification and, if eligible, complete the remedial work promptly and document the repair so records are available for insurance or resale purposes.

Your Certified Recall Experts

Kahlo Chrysler Dodge Jeep Ram is your local certified Ram dealer in Noblesville, IN, offering factory-trained technicians, OEM diagnostic tools, and genuine parts required to resolve recall work correctly. For the 2021 Ram Promaster City recalls listed by the NHTSA, replacement of the Trailer Tow Light Control Module requires proper programming and verification using manufacturer tools—services that only a certified franchise dealer can reliably provide. Our service technicians follow Chrysler procedures, document recall completion, and ensure your vehicle is returned to its full safety specification. Choosing Kahlo Chrysler Dodge Jeep Ram means you receive the assurance of dealer-level quality, a documented free recall repair, and the convenience of local service near me in Noblesville and surrounding communities. We also offer service financing for non-recall maintenance, transparent communication, and helpful customer service so your visit is efficient and stress-free. To check eligibility and arrange free recall work, schedule appointment with our service team or review current incentives in our service specials to maximize your visit.

Check Your VIN Today

If you are unsure whether your vehicle is affected, you can check by entering your VIN at NHTSA.gov or by bringing your VIN to Kahlo Chrysler Dodge Jeep Ram for a free recall inquiry. For the 2021 Ram Promaster City, NHTSA records show two recalls tied to the Trailer Tow Lighting Control Module; our service advisors will verify eligibility and explain the next steps. When you arrive, our technicians will inspect the vehicle, confirm the recall, and schedule the free module replacement if required. Typical module replacement times are short when parts are available, but we will provide an estimated completion time based on current shop volume. Scheduling in advance helps us serve you faster—please schedule service online and we will prepare parts and technicians before your arrival. We also support service financing for any additional non-recall work you may choose, and we maintain thorough documentation of recall completion so you have the records needed for resale, inspection, or insurance purposes. Whether you're located in Noblesville, Carmel, Fishers, Indianapolis, or nearby towns, our team is ready to verify your VIN and complete any necessary free recall work with OEM precision.

Protect Your Resale Value

Open recalls can reduce trade-in offers and slow the sale of a vehicle because many dealers and private buyers verify NHTSA records before purchase. For the 2021 Ram Promaster City, having the Trailer Tow Lighting Control Module recall addressed by an authorized dealer like Kahlo Chrysler Dodge Jeep Ram in Noblesville, IN preserves the vehicle's value and provides buyers confidence with documented repairs. Resolving recalls at a certified franchise dealer ensures OEM parts, factory procedures, and official documentation—important proof for resale, auctions, or trade appraisal processes. If you plan to trade in or sell, start by having us check your VIN and complete any required free recalls; then use our online appraisal tools at sell your car online to see current trade estimates with recall completion recorded. We also provide guidance on how recall documentation is presented to prospective buyers and trade evaluators. Scheduling is simple—schedule service to have recalls inspected and repaired free of charge, and consult our service team about how completed recall repairs improve marketability and resale price in Noblesville and the greater Indianapolis area.

Recall Summary

2 recalls found · All repairs FREE

Brake Light

FREE2 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) nu

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Find Out If We Can Help

Free recall check · No appointment needed

Brake Light2
FREE2 OPEN RECALLS

Defect

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) nu

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Find Out If We Can Help

Free recall check · No appointment needed